A single custom order needs the same clarity as a larger project: an agreed model, a dimensioned drawing, a defined supply scope and a handover record. Begin with the site, not a copied brochure maximum.
Build a useful enquiry pack
Send location, overall and close-up photographs, preliminary width and depth, mounting surface and preferred use. State whether you need a front-post-free cassette awning or a supported folding roof.
Approve the drawing and responsibilities
Check dimensions, mounting parts, finish, fabric and controls on one written proposal. Separately identify shipping, site preparation, installation and electrical connection so a product price is not mistaken for a complete installed price.
Keep a practical handover record
At handover, record opening and closing checks, agreed settings, supplied instructions and the service contact. Keep model and component references so future support does not depend on remembering the original sales discussion.
Specifications behind this guide
QHA full-cassette awning
- Listed width range
- 2-6 m
- Projection in size table
- 1.5-3.5 m
| Projection (m) | Minimum width (m) |
|---|---|
| 1.5 | 2 |
| 2 | 3 |
| 2.5 | 3.5 |
| 3 | 4 |
| 3.5 | 4.5 |
The 3.5 m projection requires a width of at least 4.5 m and confirmation of availability. Ceiling mounting requires custom brackets.
See model detailsQHB full-cassette awning
- Listed width range
- 2-6 m
- Listed projection range
- 1.5-4 m
| Projection (m) | Minimum width (m) |
|---|---|
| 1.5 | 2 |
| 2 | 2.5 |
| 2.5 | 3 |
| 3 | 3.5 |
| 3.5 | 4 |
| 4 | 4.5 |
A 4 m projection requires at least 4.5 m width. Arm lighting is optional; select fabric, manual or motorised operation, and mounting brackets with your order.
See model detailsQHC full-cassette awning
- Listed width range
- 2.05-7 m
- Listed projection range
- 1.5-4 m
- Cassette section
- 247 × 155 mm
- Arm wall thickness
- 3.5 mm
| Projection (m) | Minimum width (m) |
|---|---|
| 1.5 | 2.05 |
| 2 | 2.55 |
| 2.5 | 3.05 |
| 3 | 3.55 |
| 3.5 | 4.05 |
| 4 | 4.55 |
The 7 × 4 m configuration uses three arms and three wall brackets. Confirm LED colour temperature when ordering.
See model detailsT-series retractable folding roofs
- Projection up to 7 m
- T700
- Projection up to 9 m
- T900
- Projection up to 12 m; area ≤72 m²
- T1200
| Model | Width limit (m) | Projection limit (m) | Rail section |
|---|---|---|---|
| T700 | 8 | 7 | 130 × 70 × 2.5 mm |
| T900 | 8 | 9 | 170 × 98 × 2.5 mm |
| T1200 | 8 | 12 | 200 × 130 × 2.5 mm |
T1200: width ≤8 m, projection ≤12 m and total unit area ≤72 m² must all be met. Standard PVC fabric; Sauleda available as an option.
See model detailsBefore you approve the order
- Confirm model, overall width, projection and the drawing revision in one written order.
- Match mounting parts, fabric reference, finish and controls to the quotation; document any substitution.
- Agree delivery contents, site-work responsibilities, operating instructions and the service contact.